GossipGarden and NiceJob, side by side: price, features and screening
NiceJob publishes its prices. This page sets them beside GossipGarden's, with what each review request includes and how NiceJob's optional Feedback Routing setting works. Each fact about NiceJob names its source and date.
Compare tools › NiceJob · Facts checked October 16, 2026
What NiceJob costs
Prices below were checked 16 October 2026. They are as published by NiceJob on its own pricing page, in US dollars [1].
Starter includes review requests by text and email, review widgets for your website, social sharing, a team leaderboard, a reviews page of your own and integrations [1]. Pro includes everything in Starter and adds, among other things, referrals, repeat-business campaigns, email broadcasts, AI replies, NPS surveys and competitor tracking [1].
NiceJob's page says “No contracts” and “Cancel anytime” [1]. Its terms, last updated 27 August 2023, bill fees monthly and renew automatically at the end of each monthly term [2]. The page offers a trial, and your billing date is the day it ends [1].
NiceJob lists no per-user or per-location charge for Starter or Pro, and offers custom pricing for franchises and multi-location businesses [1].
What NiceJob's review requests include
NiceJob's product page describes the flow: you link Jobber or Housecall Pro, or upload a customer list; when a job is marked done, NiceJob “fires a personalized SMS or email review request”; if the customer does not respond, it “sends a timed follow-up” [3].
Starter can run the review campaign, and Pro unlocks referral, repeat-business and NPS campaigns [9].
NiceJob's help article on how often campaign messages are sent, which showed “Updated over 3 weeks ago” on 16 October 2026, sets out the default sequence. For accounts that joined before October 2026 it is up to four messages: one text and three emails for a contact with both, with follow-ups two days after the first message, five days after that, and five days after that [4]. Accounts that joined in October 2026 or later get what NiceJob calls a “Super Campaign,” which sends three texts to contacts who have only a phone number [4].
NiceJob pauses texts between 9:00 PM and 7:00 AM and emails between 7:00 PM and 8:00 AM [4]. It stops sending reminders “right away” once a customer leaves a review, and by default pauses review requests to the same person for six months [4].
Requests can point to Google, Facebook, BBB and other sites [10]. NiceJob also has its own review channel for customers who don't have accounts on Google, Facebook or another review site [11].
Does NiceJob screen customers before the review ask?
Google's Maps policy, as read on 16 October 2026, says merchants may not “discourage or prohibit negative reviews, or selectively solicit positive reviews from customers” [5].
NiceJob has an optional setting called Feedback Routing. NiceJob's help center article on it showed “Updated over 2 weeks ago” when we read it on 16 October 2026. It says:
“When Feedback Routing is enabled, customers who receive a review request will first be asked to rate their experience on a scale of 1-10. Based on their response: If their rating meets or exceeds your set threshold, they will be directed to leave a review on a public platform like Google, Facebook, or another selected review site. If their rating falls below your set threshold, they will be encouraged to share their feedback privately via email, allowing you to address concerns directly before they escalate” [6].
The same article adds: “It's important to note that when Feedback routing is turned on, all customers will be offered the option to leave both private feedback and a review. This is a requirement of Google to prevent ‘Review Gating’, which is against their guidelines” [6]. It also says: “Leaving an NPS score or private feedback does not automatically remove a customer from a review campaign” [6].
Elsewhere NiceJob says: “NiceJob does not practice or permit review filtering (also known as review gating)” [7]. Its Google-compliance FAQ says that selecting who receives an invite “based on how happy you think they are is considered ‘review gating,’ which violates Google's policies” [8].
NiceJob's documents we read do not say whether Feedback Routing is on or off for a new account, so we state neither. The article says you turn it on in Reviews Settings [6]. NiceJob's own article on raising the review conversion rate tells owners “Make sure you're sending an invite to every single customer” and “If you have Feedback Routing enabled, try turning it off,” because it adds an extra step before the public review site [14].
GossipGarden has no rating step and no setting that adds one. Every customer you add gets the same ask, so there is no switch to check.
The case for GossipGarden
GossipGarden is built around one rule: every customer you add gets the same ask. After a job, you add the customer. We email your review link from your business's name, and one polite reminder follows 72 hours later by default. You can set up to two reminders.
NiceJob's default sequence for older accounts is up to four messages, while GossipGarden's default is the ask and one reminder [4]. Both send email. Texting is not switched on for GossipGarden yet, while NiceJob sends texts [3].
NiceJob links to Jobber or Housecall Pro, or takes an uploaded list [3]. GossipGarden takes customers typed in, imported as a CSV file, from a Google Sheet that we read every 15 minutes, or through a private webhook from Zapier, Make or Housecall Pro. We ask on Google first, and on Facebook, Tripadvisor, Trustpilot, BBB and Apple Maps. We never ask on Yelp, because Yelp asks businesses not to solicit reviews [13].
GossipGarden costs $29 a month and sends review requests. Side by side, on the facts we can check for both:
| On 16 October 2026 | NiceJob | GossipGarden |
|---|---|---|
| Monthly price | $75 (Starter) or $125 (Pro) per month as published by NiceJob [1] | $29 a month |
| How requests go out | Text and email [3] | Email only today |
| Messages in the default sequence | Up to four, for accounts that joined before October 2026 [4] | The ask, then one reminder 72 hours later by default |
| Rating step before the review ask | With the optional Feedback Routing setting on: a 1-10 rating first. NiceJob says all customers are still offered both a private option and a public review [6] | None, and no setting that could add one |
| Review sites | Google, Facebook, BBB and others [10] | Google first, then Facebook, Tripadvisor, Trustpilot, BBB and Apple Maps. Never Yelp. |
| Beyond review requests | Website widgets, social sharing, referrals, AI replies and more [1] | Review requests only |
When NiceJob is the better choice
NiceJob does more than GossipGarden, and its entry price is published. It is the better choice if any of these describe you.
- You want a published price, no contract and a trial. NiceJob's Starter plan is $75 per month, its page says “No contracts” and “Cancel anytime,” and billing starts the day the trial ends [1].
- You want requests by text. NiceJob sends SMS and email review requests [1], and GossipGarden sends email only today.
- You want more than the ask. Starter adds review widgets for your website, social sharing, a reviews page of your own and a team leaderboard [1]. Pro adds referrals, repeat-business campaigns, AI replies, NPS surveys and competitor tracking [1].
- You want a review option for customers who have no account on a review site. NiceJob has its own review channel for them [11].
- Your software has a NiceJob connection. NiceJob's help center documents Jobber, Housecall Pro, QuickBooks Online, Square, Workiz, FieldPulse, JobTread, Xero, FreshBooks, Stripe, PayPal, HubSpot and Zapier [12]. GossipGarden has no native integrations.
- You run a franchise. NiceJob offers custom pricing for franchises and multi-location businesses [1].
Questions about NiceJob and GossipGarden
- Is Feedback Routing on by default?
- NiceJob's documents we read do not say. The setting is in Reviews Settings in a NiceJob account [6], so check it there.
- How do the two prices compare?
- NiceJob's Starter plan is $75 per month [1]. GossipGarden is $29 a month. Starter includes more than the ask, such as website widgets and social sharing [1], so compare the parts you would use.
- Does GossipGarden send review requests by text?
- Not yet. Texting is not switched on, so every request goes by email today. NiceJob sends both text and email [3].
Sources
Each number in the text points to the source it came from, as read on the date shown. Rules and prices change; check the source before you rely on one.
- NiceJob pricing page (read October 16, 2026)
- NiceJob terms of service (last updated 27 August 2023) (read October 16, 2026)
- NiceJob product page: Reviews (read October 16, 2026)
- NiceJob help center: How often do review campaign messages get sent? (shown as updated over 3 weeks ago) (read October 16, 2026)
- Google Maps User Generated Content Policy: prohibited and restricted content (read October 16, 2026)
- NiceJob help center: Feedback Routing (shown as updated over 2 weeks ago) (read October 16, 2026)
- NiceJob help center: Can NiceJob take down or stop negative reviews? (shown as updated over 2 weeks ago) (read October 16, 2026)
- NiceJob help center: Frequently asked questions on sending review invites and staying Google compliant (shown as updated over a week ago) (read October 16, 2026)
- NiceJob help center: What is a NiceJob campaign? (Starter and Pro campaigns) (read October 16, 2026)
- NiceJob help center: Connecting review sites (read October 16, 2026)
- NiceJob help center: Leave no reviewer behind, why we offer NiceJob as a review channel (shown as updated over 2 weeks ago) (read October 16, 2026)
- NiceJob help center: Connections (integrations) (read October 16, 2026)
- Yelp Content Guidelines (“Businesses should never ask customers to write reviews.”) (read October 16, 2026)
- NiceJob help center: Best practices to increase your review conversion rate (shown as updated over 3 weeks ago) (read October 16, 2026)
Every customer gets the same ask. GossipGarden never filters, screens or routes anyone by rating or sentiment. Why that matters.